Introduction

The Privacy Policy is designed to help you understand why we collect your personal data and how we use it. We hope everyone will take the time to read it carefully.


This policy applies to all of you who purchase our products or services through our site.


Who we are

FirstDay.gr is an online store (flower shop) of Eleftherios Chr. Mathioudakis, hereafter referred to as "Company". The Company sells flowers, plants, flower arrangements and decorations (wedding, baptism, corporate events, etc.).

Your own security

When you make a purchase from us or use the services we offer, you trust your data to us. That is why we give you priority, listen and take your views and wishes into consideration so that we understand your expectations and make sure that they are reflected in our business decisions. We are committed to maintaining your trust.


Our Privacy Policy provides detailed information about when and why we collect your personal information, how we use it and how we process it for how long we maintain it.


Data collection

The contact form and wedding bid form data are not stored in the database. They are sent to us by email 
that we will delete after we have responded and completed our cooperation. If you wish and let us know,
we can delete it at any time.

When you visit our site, we ask you to provide us with some information about you.


This information may include:


Personal data such as name, address, email address, telephone number and other contact information. This data is collected when you purchase a product from our online store or when you subscribe for first time to our online services or your wedding or baptism quote. Account information, such as username and other identifiers or credentials used to access your online services.

Device information.

IP address and cookies data.

Location.


Cases in which we ask you to provide us with your personal data:

When you buy products through our online store.

When you sign up to use our online services.

When you ask to receive an offer for wedding decoration.

When you ask for an offer for baptism decoration.

 

 How we process your personal data 

We process your personal data for specific purposes, including: 

process orders and payments for products and services you have purchased or for a refund.

promotional actions on our products and services or services offered by our partners and which we believe may be of interest to you if we have received your consent to contact you. 

We may use and process your personal data if you have given us your consent for the following: 

Inform when a product is available again

Legal interest

We may use and process your personal data where necessary on our legitimate interests as an enterprise for the following purposes: 

to provide support to our customers,

to answer and communicate with you about your requests

to answer questions, complaints, demands and commentsto communicate with you about your orders, purchases or accountsto provide you with material of interest and to navigate our website

to be informed about promotions (on which we rely on your consent), e.g. tailor communications or send targeted messages through social networks and third-party platformsto conduct some analyzes of data, including consumer research, trend analysis and economic analysishelp us understand more about you as customers, the products and services you consume, the way you consume them and shop them so that we can better serve you

to work, evaluate and improve our activities, including developing new products and services, identifying sales efficiency, marketing and advertising efforts, analyzing and improving products, promotions, promotions and e-commerce services and other technologiesto comply with your requests regarding the exercise of your rights (for example, when you ask us not to contact you for marketing purposes, we will keep this file in the removal lists in order to be able to comply with your request) use or disclose personal information (for example, in relation to a public authority inquiry) where we have a legitimate right or duty

to retain the right to communicate with you regarding past due either directly or through third party partners for the protection, detection and prevention of fraud and other criminal acts, claims and other obligationsfor network and information security,

to take steps to protect your information from loss, damage, theft or unauthorized access.

Compliance with legal obligations 

We will use your personal data to comply with our legal obligations, such as:

 to find you when you contact usto verify the accuracy of the data we hold for youto help a public authority, e.g. police.

We use automated information for purposes such as: 

personalizing the experience of our visitors in our services over the internetproviding content (including advertising) tailored to your interest and how you browse our services over the Internetthe proper management of our business. 

We use this information to help diagnose technical problems and problems related to our services, manage online services, track users of our online services, target advertising, and gather demographic information for you .

We use automated information to determine usage patterns and how we can tailor our services to better meet your needs.

We may use the information we obtain for you in other ways for which we inform you when your data is being collected so that we can adapt our services to better meet your needs.


Other organizations and individuals

We may in some cases transfer your personal data to other organizations. For example: If you are asked, for example, by a public or regulatory authority such as the police or the ministry of labor, then we are bound by codes of conduct to transfer your personal data.
We can share information with fraud prevention agencies to avoid possible such actions (eg Electronic Crime Prosecution) In response to requests from individuals (or their representatives) seeking to protect their legitimate rights or the rights of others.

How we use your information to make automated decisions 

Sometimes we use systems to make automated decisions based on personal information we have (or may collect from others) about you or your business. This helps us to ensure that our decisions are quick, fair, effective and correct, based on what we know.

Marketing

When you subscribe to our clientele, we use the information you provide us for a variety of reasons:

let us know about our latest products, services or offersto contact you if we need to receive or provide you with additional informationto check every so often that you are satisfied with our products and services.
We may use your personal information to send you marketing messages.So, if you have consented to this, it can be done through a post, e-mail, text messaging, social media.

We can also promote products or services with notifications and app ads. This is when we have a business or commercial reason to use your information, even though we will always give you the opportunity to oppose marketing.

We may ask you to confirm or update your personal information if you purchase new products or services in the future.

We will also ask you to do so if there are changes in the law, regulation or structure of our business.

We collect statistics on opening emails and clicks using industry technologies to help us keep track of and improve our online newsletters.

You can unsubscribe from general shipments at any time by clicking the subscription removal link at the bottom of any of our emails.

Your Rights 

Under the Law on the Protection of Individuals with regard to the Processing of Personal Data and on the Free Movement of Data you have the possibility to exercise the following rights:

 Access and Information

You have the right to obtain information about what data we have collected, for what purpose we have collected and for how long we will maintain it. 

Correction

You have the right to ask us to correct any inaccurate information about you or even to fill out additional information about you. 

Restriction and Processing Disagreement

You have the right to ask us to restrict or exclude the processing of your personal data if you question the accuracy of the information we hold for you if you realize that we process your data in an illegal manner or if you no longer want to receive promotional messages about products and our services. 

Portability

You have the right to ask us to transfer your personal data to another organization for you. 

Deletion

Finally, you have the right to ask us in writing to delete your personal data when it is no longer necessary in relation to the purpose that you have collected, if you wish to withdraw your consent to the processing of these data and if your data is being processed illegally in violation of the Privacy Policy. 

If you wish to exercise these rights, please contact us:

- By sending an email to: This email address is being protected from spambots. You need JavaScript enabled to view it.

- By letter to address: 

Eleftherios Mathioudakis (Flower Shop FirstDay)
Agiou Alexandrou 63,
Palaio Faliro Attiki, 17561 

Make sure you have all the necessary documents together with your application. Your request will be processed within 30 days of the date of receipt of the request, however this can be extended up to two months when a request is complex or numerous.Note: Please note that the request is free of charge. However, a "reasonable end" can be applied when a request is clearly unfounded or excessive, especially if it is recurring.

How long do we keep your personal data?

 We will keep your personal data for statistical purposes.

We will keep your data as long as we have an active consensus on the reasons given.

If requested by us, we will delete the data that is technically possible and permitted by law. 

Links to other sites 

Our site may contain links to other websites that are run by other organizations that we do not control.

If you are driving through our site on a third-party site, we encourage you to read their privacy statements. 

Contact us

If you have a question or complaint about this policy, the way we handle your personal information, please contact us:

-Via email at: This email address is being protected from spambots. You need JavaScript enabled to view it.


-Via phone: +30 210 98 58 415

Changes in policy

We may review this policy by posting an update on our site or by contacting us by email.

This policy has been reviewed on 25/05/2018.